Spa Manager - Osborne Park
Job No:
MER473
Location:
Osborne Park
Love Wellness? Love Leadership? Ready to Drive Growth?
Join MERSE as our next Spa Manager (Osborne Park)
This is more than a management role. It is an opportunity to be the driving force behind MERSE Wellness Spa in Osborne Park. You will lead an enthusiastic front-of-house team, deliver unforgettable guest experiences, and play a key role in building Australia’s fastest growing wellness brand.
As the Spa Manager, you will take full ownership of the site’s performance, leading daily operations, sales growth and team culture. You will receive weekly coaching and mentoring from your Regional Performance Manager and connect daily with the wider MERSE leadership team to stay aligned, supported and focused on results.
Together, we are building a culture of performance, care and growth. This position is vital to our expansion and places you as part of the A-Player team driving us toward 100 MERSE Wellness Spas by 2030.
Benefits & Perks
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Complimentary Merse Wellness Spa membership
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Complimentary Fitness Cartel gym membership
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Staff discounts on products and merchandise
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Paid birthday leave
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Work in a premium, purpose-built wellness facility
Leadership & Growth Support
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Be part of the foundation leadership team as we scale across Australia.
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Weekly one-on-one coaching with your Regional Performance Manager.
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Daily connection with the wider MERSE leadership team.
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Work in a high-performance, supportive culture where wellness and results go hand in hand.
What You’ll Do
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Take full ownership of daily spa operations, ensuring the facility runs efficiently, safely and to premium brand standards.
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Lead and optimise the entire client journey, converting first-time guests into long-term members.
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Recruit, train and develop a high-performing front-of-house team of 5-10 staff.
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Drive monthly membership growth and revenue targets through proactive sales leadership and team accountability.
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Build strong community relationships through B2B partnerships, local outreach and brand collaborations.
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Oversee rosters, payroll and compliance, ensuring accuracy, efficiency and alignment with labour targets.
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Execute local marketing initiatives and in-spa campaigns to increase engagement and retention.
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Monitor performance metrics, analyse KPIs and implement strategies to improve results.
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Lead and attend special events and brand activations, including weekend events such as The Merse Social, ensuring seamless execution and exceptional guest experience.
Who You Are
You are not looking for just another management role. You are looking for ownership, accountability and long-term growth with a brand that is scaling nationally. You thrive in a fast-paced, customer-focused environment and are motivated by achieving measurable results.
You may currently be:
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A Sales Manager with proven experience building memberships and leading a results-driven team.
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A Beauty or Spa Leader with a strong track record of exceeding KPIs while maintaining exceptional service standards.
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A hospitality or wellness professional ready to step into a commercially focused leadership role.
What sets you apart:
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You have a genuine growth mindset and see challenges as opportunities to improve performance.
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You are confident leading from the front and holding your team accountable to high standards.
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You are commercially aware, comfortable discussing targets, conversion rates and revenue goals.
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You understand that outstanding customer experience and strong sales performance go hand in hand.
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You are organised, disciplined and capable of managing both people and performance simultaneously.
Why MERSE?
This is more than a Spa Manager role. It is an opportunity to take ownership of a flagship location within a brand that is scaling nationally.
As part of the foundation leadership team, you will play a direct role in shaping the performance, culture and success of MERSE Osborne Park. With a clear vision to grow toward 100 MERSE Wellness Spas by 2030, we are building long-term career pathways for high performers who consistently deliver results.
If you are ambitious, commercially minded and ready to grow with a brand on the rise, this is your opportunity.
How to Apply
If you are ready to lead from the front and take ownership of a high-performing wellness facility, click APPLY to submit your resume. A cover letter is optional, however we encourage you to tell us why you are excited about MERSE and what you would bring to the role.
Applications will be reviewed as they are received, and interviews may commence prior to the closing date.
Only shortlisted candidates will be contacted. No agencies please.
Allows you to pre-fill the application using your SEEK profile information and resumé