Expression of Interest – Customer Service / Front of House | Toowoomba (New Club Opening)

Join the Cartel!

At Fitness Cartel Health Clubs, we’re more than a gym — we’re an exciting and fast-growing brand with plans to expand to 60+ clubs by 2030. Our state-of-the-art facilities include everything from Cycle Studios and Reformer Pilates to cafés, crèche, and saunas, creating a feel-good environment that motivates, challenges, and inspires.

We’re bringing Fitness Cartel to Toowoomba — and while we’re not actively recruiting for this role just yet, we’re building a talent pool of passionate, customer-focused individuals ready to join us when we launch.

About the Opportunity (When Roles Open)

In this role, you’ll be the first face our members see — creating an incredible first impression and delivering standout service every time.

You’ll play a key part in creating a welcoming, high-energy environment, supporting members across reception, café and retail areas.

This is a fast-paced, varied role where no two days look the same.

What You’ll Be Doing

• Greeting members and delivering exceptional customer service
• Supporting reception, café and retail operations
• Assisting with bookings, enquiries and member needs
• Creating a positive, welcoming club environment
• Maintaining presentation and cleanliness of the space

Who We’re Looking For

• Previous customer service experience with strong communication skills
• A positive, “can-do” attitude and willingness to learn
• Passion for health, fitness and working with people
• Reliable, proactive and well-presented
• A team player who can multitask in a fast-paced environment
• Comfortable learning systems and handling a variety of tasks

Why Fitness Cartel?

We’re more than just a gym — we’re a community and one of Australia’s fastest-growing fitness brands.

Joining our talent pool now means you’ll be first in line when opportunities open at our Toowoomba club.

Keen to Join the Cartel?

Click APPLY to register your interest for future opportunities.

We’ll be in touch as soon as recruitment officially begins.