Membership Sales Manager - North Lakes

Job No: FCA61
Location: North Lakes

  • Achieve and exceed sales targets with bonuses and incentives driving your financial success
  • Thrive in our dynamic Kippa-Ring or Morayfield clubs, serving passionate fitness communities
  • Fast-track your career to Club General Manager with tailored training and development

Join the Cartel! 

At Fitness Cartel Australia, we’re more than a gym – we’re an exciting and fast-growing brand with plans to expand from 13 to 60+ clubs by 2029. Our state-of-the-art facilities include everything from Cycle Studios and Reformer Pilates to cafes, creche, and saunas, creating a feel-good environment that motivates, challenges, and inspires.

 

The Role: 

Membership Sales Managers are primarily responsible for achieving club membership sales targets, whilst training, mentoring and managing Membership Consultants on a daily basis. In addition, this role will assist the Club General Manager with the daily operational procedures and meetings. We will also provide development training on various procedures and operations of the business to prepare for a future Club General Manager position within the group. 

 

Key Responsibilities:

  • New membership sales, ensuring to achieve the club target set by the Club Manager and Directors.
  • Delivering training, mentoring and supporting the Membership Consultants, encouraging the use of creative & varied techniques to ensure a constant flow of incoming leads.
  • Using internal software systems including Clubware, Debit Success & Gym Sales to determine internal communications and procedures are being met and followed.
  • Use of internal and external marketing including social media, SMS, Email Blasts, B2B outreach, community events and other forms of lead generation to ensure a continual lead base is maintained for the club.
  • Use and management of Social media as per the guide provided.
  • Support the Club General manager where needed.
  • Effectively plan, manage and execute external lead generation including B2B, outreach and external community event planning.

What you’ll need to succeed: 

  • Previous sales experience, preferably in the Fitness Industry but not mandatory.
  • A financially motivated person with a natural drive to achieve targets and team goals.
  • Experience in a KPI driven environment with a pro-active Lead Generation mindset.
  • Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals.
  • The ability to solve problems and overcome obstacles.
  • Outstanding communication abilities - able to listen, understand, empathise and influence others.
  • Customer-focused with a desire to achieve exceptional customer outcomes.
  • Ability to be a role model and live by health values and behaviours while being passionate about the gym brand you work for.
  • A "can do" attitude with a third for learning & ambition for growth.
  • Be reliable, proactive, punctual, professional & well-presented.
  • Have a strong work ethic.
  • Desire to progress and grow within our Company.
  • Be highly motivated & an adaptable team player with the ability to multitask and show initiative.
  • Computer literacy & ability to learn new systems.
  • Communicate & uphold, policies & procedures of the business to customers and staff.
  • Current First Aid & CPR Certificates (if not holding, would be willing to acquire).
  • Have Australian working rights.

 

What we’ll offer you in return:

  • A Thriving Culture: Be part of the fitness industry’s most exciting and rapidly expanding brand.
  • Career Growth: Opportunities for training, development, and advancement through our Future Leaders program.
  • Perks:
    • FREE gym membership to all Fitness Cartel locations.
    • Discounts on supplements, apparel, and café products.
    • Access to Merse Wellness Spas at discounted rates.
    • Work in state-of-the-art fitness clubs offering 24/7 access, cycle studios, reformer Pilates, saunas, cafés, and more.

How to Apply:

Click ‘APPLY’ to submit your resume and a cover letter explaining why you want to work with Fitness Cartel and what you bring to our team. Applications will be reviewed as received, so don’t wait—apply today!

Note: Only candidates meeting our selection criteria will be contacted. No agencies please!

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About us

Fitness Cartel, where our relentless pursuit to be the best version of yourself isn't just a motto—it's a way of life. With an ambitious expansion plan to open 60 health clubs by 2029, we're on a mission to provide the best facilities, customer service, and atmosphere in the industry. Our clubs offer a vast range of services, including Reformer Pilates, a comprehensive weight zone, a dedicated cardio zone, and cycle studios, ensuring a holistic fitness experience. We cater to a diverse community, from fitness enthusiasts to families, offering child-minding services to support parents on their fitness journey. Whether you're a fitness professional looking to advance your career or someone passionate about starting their fitness journey, Fitness Cartel welcomes you to be part of our growing family.